Privacy Policy

Last updated: June 2026

Overview

Built In Media (ABN/ACN available on request) is committed to protecting the privacy of individuals who interact with our website, services and communications. This privacy policy explains how we collect, use, store and handle personal information.

Information We Collect

We may collect personal information when you:

  • Submit a contact or enquiry form on this website
  • Email or phone us directly
  • Engage with BIM as a client or partner
  • Subscribe to BIM communications

Information collected may include your name, email address, phone number, organisation and the content of your enquiry.

How We Use Your Information

We use collected information solely to:

  • Respond to your enquiry or request
  • Deliver contracted services to clients and partners
  • Communicate with you about relevant BIM services and updates (where consent has been given)
  • Maintain our business records and comply with legal obligations

Data Sharing

BIM does not sell, rent or share your personal information with third parties for marketing purposes. Information may be shared with trusted service providers involved in our operations (e.g. email platforms) solely to deliver our services.

Cookies & analytics

This website uses cookies and measurement tools including Google Analytics (GA4), Google Tag Manager, Meta, LinkedIn and Microsoft Clarity to measure site performance and improve experience. Microsoft Clarity provides heatmaps and session recordings that help us understand how visitors use the site. You can accept or decline these via the cookie banner. See the banner and this policy for details.

Audiences & first-party data

BIM distinguishes clearly between three types of audiences: (1) BIM-owned first-party audience assets that BIM has built and maintains; (2) client-owned or partner-owned audiences; and (3) partner-authorised audience access used only for approved campaigns. BIM never sells, exposes, transfers or reuses client or partner audience data outside the approved campaign scope. Client and partner audience data is only used with permission, for the agreed purpose, and is kept separate from BIM-owned audience assets. Where first-party, partner-authorised or owned audiences are activated, BIM applies privacy-aware workflows, access controls, data separation and campaign-specific reporting.

Data Security

We take reasonable technical and administrative measures to protect personal information from unauthorised access, disclosure or misuse.

Your Rights

You may request access to, correction of or deletion of your personal information by contacting us at hello@builtinmedia.com.au.

Contact

For privacy-related enquiries: hello@builtinmedia.com.au

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